CASE STUDY

The Connecticut Department of Labor (CT DOL) experienced an influx of fraudulent
Unemployment Insurance (UI) claims in the last few years. With the advent of the COVID
pandemic and the ensuing unemployment wave, UI fraud became a favorite target for
fraudsters to unlawfully claim benefits, increasing resource workflows for state
employees. CT DOL decided it was time for action.

Connecticut's Goals

Stop paying fraudulent claims to save revenue

Stop paying fraudulent claims to save revenue

Update their techniques

Update their techniques

Minimize the time employees spend identifying fraudulent claims

Minimize the time employees spend identifying fraudulent claims

Respond to the fraudsters’ sophisticated tactics

Respond to the fraudsters’ sophisticated tactics

RSI’s Solution: revX Analytics

The leading-edge analysis tool that provides actionable insights to help
governments make smart decisions.

Automate decision-making.

Save time and resources.

Generate quick and accurate assessments.

Key Benefits & Results

Reduced claims review
workload.

Improved fraud identification
capabilities.

Saved billions of the Department’s
resources by preventing a vast
number of imposter Pandemic
Unemployment Assistance claims.

Increased accuracy
on fraud/valid claims.