Connecticut.
Department of Labor
The Connecticut Department of Labor (CT DOL) experienced an influx of fraudulent Unemployment Insurance (UI) claims in the last few years.
Connecticut’s Goals
With the advent of the COVID pandemic and the ensuing unemployment wave, UI fraud became a favorite target for fraudsters to unlawfully claim benefits, increasing resource workflows for state employees. CT DOL decided it was time for action.
Reduce Fraudulent Claims
Stop paying fraudulent claims to save revenue
Free-Up Resources
Minimize the time employees spend identifying fraudulent claims
Update Processes
Update Connecticut's fraudulent claims techniques
Improve Strategy
Respond to the fraudsters’ sophisticated tactics
RSI revX Analytics
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Key Metrics
+50% Electronic Filing
50% of all tax filings made electronically—achieved one year ahead of plan
120 Internal Users
150k External Users
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